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Terms & Conditions

Last Updated: July 2026

Welcome to Relocify. By engaging with our digital platform and utilizing our logistics services, you acknowledge, understand, and agree to be legally bound by the following terms of service.

1. Scope of Services

Relocify acts as a premium logistics provider, offering comprehensive end-to-end packing, secure transit, loading, transportation, and unpacking solutions tailored for both residential households and corporate enterprises.

2. Quotations and Billing

The initial cost estimates generated through our online portal are provisional. A finalized, binding quotation will be issued solely after a thorough digital or in-person inventory assessment by our representatives. All outstanding balances must be settled in accordance with the agreed payment schedule prior to the final unloading of goods at the destination.

3. Prohibited Cargo

For safety and legal compliance, Relocify strictly prohibits the transportation of hazardous materials, explosives, highly flammable liquids, illegal substances, firearms, and perishable goods. Clients bear full responsibility for ensuring their consignments entirely exclude these restricted items prior to packing.

4. Limitation of Liability

Our expert team exercises the highest level of diligence and professional care when handling your assets. However, Relocify shall not be held liable for damages resulting from 'Acts of God' (force majeure), uncontrollable natural disasters, or unavoidable highway collisions. Any such unfortunate incidents will be exclusively addressed and settled through the active transit insurance policy opted for by the client.